New platform by Nomad empowers customers to try Nomad risk-free, cancel with ease, and help expand rural internet access — all while reducing electronic waste.

[AUSTIN, TX]: Nomad Internet, the nation’s largest wireless high-speed internet provider for rural communities and travelers, has announced the official launch of RecycleNomad.com, a new self-service portal that redefines how customers return equipment, cancel service, and support environmental sustainability.

With this platform, Nomad Internet becomes the first internet service provider to combine a “Try Before You Buy” experience with a nationwide modem recycling initiative. RecycleNomad.com makes it easy for customers to cancel service, return modems, and reduce electronic waste, all while helping expand access to rural internet across the country.

“We built RecycleNomad.com to solve the two biggest frustrations customers have shared with us: hard-to-understand cancellation policies and the hassle of returning equipment,” said Jaden Garza, CEO of Nomad Internet. “This platform reflects everything we stand for, i.e., flexibility, transparency, and creating a better future for both our customers and our planet.”

Eco-Friendly Internet Access with Community Impact

Nomad’s custom-engineered wireless modems are designed to deliver high-speed internet where cable and fiber lines can’t reach. When customers no longer need their devices, they can now return them for reuse through Nomad’s professional recycling and refurbishment program.

Through RecycleNomad.com, customers can:

Instantly create a prepaid return label
Cancel their service without making a phone call
Return the modem within 30 days to avoid replacement fees
Support modem reuse to serve the next rural user

“Our modems aren’t just hardware; they’re tools for connection,” Garza added. “Every modem that gets returned can go on to help another family, another small town, another RV traveler. That’s what this program is really about.”

Freedom to Try, Cancel, and Recycle Online and On Your Terms

The Try Before You Buy program, now fully integrated with RecycleNomad.com, allows customers to try Nomad’s service without risk. If the connection doesn’t meet their expectations or location requirements, customers can cancel and return the device easily.

Here’s how the process works:

Go to RecycleNomad.com
Enter the order number or modem serial number
Generate the prepaid shipping label
Return the modem within 30 days
Billing pauses, and the account is canceled once the return is initiated

This system gives customers a hassle-free and transparent way to test the service and cancel without pressure.

Built with Purpose: Serving Underserved Communities

Nomad Internet was founded to close the digital divide. While many providers focus on urban areas, Nomad serves rural households, farms, travelers, RV parks, remote businesses, and off-grid locations with fast, reliable internet.

Garza emphasized that how a customer’s journey ends is just as important as how it begins.

“We’re building a modern ISP that earns trust at every step, from the first click to the final return,” said Garza. “RecycleNomad.com is one of the most customer-friendly cancellation tools in the industry, and it’s just the beginning of where we’re headed.”

A Simpler, Smarter, More Sustainable Internet

With RecycleNomad.com, Nomad is delivering a more accessible, customer-centric, and environmentally responsible internet experience.

RecycleNomad.com is more than a website; it’s a statement:

Try the service without pressure
Cancel without obstacles
Return equipment without waste

To Learn More

Visit https://www.recyclenomad.com to explore the platform and details of Nomad’s return and recycling process.

About Nomad Internet

Nomad Internet is the largest wireless internet provider focused on serving rural and mobile communities across the United States. Leveraging 5G, C-band, and proprietary modem technology, Nomad delivers high-speed internet to areas overlooked by traditional ISPs. Committed to innovation, sustainability, and customer empowerment, Nomad is redefining connectivity for remote lifestyles.